FEAST RESTAURANT LEGAL

Privacy Policy

Feast Restaurant values your privacy and is committed to protecting your personal information while providing a secure food ordering, delivery and mobile app experience.

Last Updated: January 2026

1. Introduction

This Privacy Policy explains how Feast Restaurant (“Feast”, “we”, “our”, “us”) collects, uses, stores and protects your personal information when you use our website, mobile application, online ordering services, customer support services and delivery platform.

2. Information We Collect

We may collect the following information:

  • Full name and contact information
  • Phone number and email address
  • Delivery address and live location data
  • Payment and transaction details
  • Device information and browser details
  • App usage behavior and order history
  • Reviews, ratings and customer feedback

3. How We Use Your Information

Your information is used to:

  • Process and deliver food orders
  • Improve website and app performance
  • Provide live order tracking services
  • Offer rewards, discounts and loyalty benefits
  • Improve customer experience and support
  • Detect fraud or unauthorized activity
  • Send updates, offers and service notifications

4. Payment Security

Feast may use third-party payment gateways for secure online payments including UPI, debit cards, credit cards and digital wallets. We do not store sensitive banking credentials such as full card numbers, CVV numbers or passwords on our servers.

5. Location Services

Our website or mobile app may request access to your location to improve delivery accuracy, provide nearby restaurant services, estimate delivery time and enable live order tracking.

5.1 Location Data

Feast collects location data to provide nearby restaurant discovery, delivery tracking, and accurate address selection for orders. Location data is only accessed when the app is actively used and is not shared with unauthorized third parties.

6. Cookies & Analytics

Feast may use cookies, analytics tools and tracking technologies to improve website functionality, monitor traffic, remember user preferences and optimize customer experience.

7. Data Protection

We implement reasonable security measures to protect customer data from unauthorized access, misuse, loss or disclosure. However, no online system is completely secure and users should also take precautions while using internet-based services.

8. Third-Party Services

Feast may integrate with third-party platforms including:

  • Google Maps
  • Payment gateways
  • Social media platforms
  • Analytics and advertising services

These third-party services may have their own privacy policies and data handling practices.

9. User Rights

Users may request to:

  • Access their personal data
  • Correct inaccurate information
  • Delete their account or data
  • Stop promotional communications

10. Children’s Privacy

Feast services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

11. Changes to This Policy

Feast Restaurant may update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

12. Contact Information

Restaurant Name: Feast Restaurant

Location: Haldia, West Bengal, India

Email: it@feast.restaurant

Phone: +91 9876543210