FEAST RESTAURANT LEGAL

Terms & Conditions

These Terms & Conditions govern your use of Feast Restaurant’s website, mobile application, online ordering services and delivery platform.

Last Updated: January 2026

1. Acceptance of Terms

By accessing or using Feast Restaurant’s website, mobile application or services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our services.

2. Services Offered

Feast Restaurant provides:

  • Online food ordering
  • Restaurant dine-in services
  • Food delivery services
  • Mobile application services
  • Loyalty rewards and promotional offers

3. User Responsibilities

Users agree to:

  • Provide accurate personal and delivery information
  • Use the platform legally and responsibly
  • Not misuse, hack or disrupt our systems
  • Maintain confidentiality of account credentials
  • Ensure timely payment for orders placed

4. Orders & Delivery

Feast Restaurant aims to provide fast and accurate deliveries. However, delivery times may vary due to:

  • Traffic conditions
  • Weather conditions
  • High order volume
  • Technical or operational issues

Feast reserves the right to cancel or refuse any order under suspicious, unavailable or operationally restricted situations.

5. Payments

Customers may make payments through supported methods including: UPI, debit cards, credit cards, digital wallets or cash on delivery where available. Users are responsible for ensuring valid payment details.

6. Refund & Cancellation Policy

Refunds or cancellations may be processed under specific situations:

  • Failed transactions
  • Incorrect or damaged orders
  • Unavailable menu items
  • Order cancellation before food preparation

Refund processing time may vary depending on the payment provider.

7. Pricing & Offers

Prices, discounts, loyalty rewards and promotional offers may change at any time without prior notice. Certain offers may contain additional eligibility conditions.

8. Mobile App Usage

Users of the Feast mobile application agree not to reverse engineer, copy, exploit or misuse any part of the app, system, design or technology infrastructure.

9. Intellectual Property

All website content including logos, designs, images, UI elements, branding, graphics and text belong to Feast Restaurant unless otherwise stated. Unauthorized reproduction or redistribution is prohibited.

10. Limitation of Liability

Feast Restaurant shall not be held liable for indirect, incidental or consequential damages arising from use of our website, app, delivery services or third-party integrations.

11. Third-Party Services

Our platform may integrate third-party services including: payment gateways, maps, analytics tools and social platforms. Feast Restaurant is not responsible for external third-party policies or service interruptions.

12. Changes to Terms

Feast Restaurant reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page.

13. Contact Information

Restaurant Name: Feast Restaurant

Location: Haldia, West Bengal, India

Email: it@feast.restaurant

Phone: +91 9876543210